QUESTIONS?
Frequently Asked Questions
What is Kustom?
Kustom creates premium, custom-made baseball gear for teams and organizations. Each collection is built around your team’s colours, logos, and identity.
What gear does Kustom offer?
Kustom offers custom batting gloves, elbow guards, extended leg guards, hand guards, sliding mitts, arm sleeves, headbands, and storage cases.
How does the sizing process work?
Use the online sizing charts beside the product size selectors, then select your size when ordering.
How does team ordering work?
Players and families order individually through a dedicated team ordering page during the team’s ordering window.
How do I choose my size?
Open View Size Chart beside the size selector and follow the measurements for that product.
What if I need help choosing a size?
Use the product sizing chart. If you are unsure, contact Kustom before placing your order.
How long does my order take?
Manufacturing begins after the ordering window closes. Completed orders are delivered together to your organization for distribution; your organization will coordinate pickup.
Can I order after the deadline?
The deadline lets us submit the team’s complete custom order for production. Contact us as soon as possible if you miss it and we will let you know what options are available.
Can I order gear without a team?
Kustom is primarily built around team and organization collections. Contact us and we can discuss what may be possible.
Are the products custom-made?
Yes. Team colours, logos, and product selections are used to build the collection for your organization. Players use the sizing charts and select their sizes online.
Are storage cases included?
A custom team storage case is included with batting gloves and sliding mitts.
How do I request a team design?
Use the Get a Free Team Design page or contact Kustom directly with your organization details.
How can I contact Kustom?
Use the Contact Us page or email hello@kustombaseball.com.
